As fully Licensed Investigators, corporations engage us to conduct “Mystery Shopping” with a view to gathering admissible evidence of our findings in relation to counterfeit products, unauthorised products, passing off by unauthorised representatives and/or retailers and the unauthorised use of client’s trademarks, logos, colour combinations and other deceptive and misleading behaviour.

Furthermore, we are engaged routinely to conduct “Mystery Shopping” excursions on behalf of corporations and other businesses with a view to comprehensively reporting on the customer experience and the representations and other presentations by their frontline staff.

Call Rumore Associates for a confidential and free first consultation which we guarantee will be conducted on a professional and very discreet basis.